Locked out of your Paris apartment and not sure how to explain « porte claquée » on the phone? You don't have to. Start Serrurier is a family-run locksmith shop at 98 rue Nollet in the 17th arrondissement (Batignolles), run by two brothers, Ruben and Samuel — and yes, we speak English, on the phone, on WhatsApp and at your door.
Fixed prices, published in advance
The number-one fear of expats and visitors calling a French locksmith is the bill. Ours are public, the same for everyone, and confirmed in a written quote you sign before any work starts:
| Service | Price (incl. VAT) |
| Slammed door opened — daytime | €100 |
| Slammed door opened — evening | €165 |
| Slammed door opened — night | €230 |
| Door locked with the key — from | €180 |
| New euro cylinder fitted — from | €250 |
| Full lock replacement — from | €240 |
| Mailbox lock replaced | €130 |
The full price list is on our rates page. The price we quote on the phone is the price on the invoice — no "travel surcharge", no surprise once the door is open. We accept credit cards.
How it works
- Call +33 1 76 50 33 23 or message us on WhatsApp — a photo of your lock helps us quote precisely.
- We tell you the exact price and the arrival time (typically 20–30 minutes in and around the 17th).
- You sign a short written quote, we open the door — over 9 times out of 10 with zero damage.
- You get a proper invoice on the spot, which French home insurance ('assurance habitation') usually accepts for reimbursement if your contract covers lock-outs.
Where we work
Our shop is in the 17th arrondissement, and we cover the neighbouring areas daily: the 8th, 9th, 16th and 18th arrondissements, plus Neuilly-sur-Seine, Levallois-Perret, Clichy, Asnières-sur-Seine, Bois-Colombes, Colombes and Bagneux — and central Paris (1st to 5th) as well. 5.0/5 from more than 480 Google reviews, and the two brothers answer every review personally.
A word of warning about locksmith scams in Paris
Stickers in your building's hallway and paid search ads promising « ouverture 39 € » are the classic tourist trap: the final bill often lands between €500 and €1,000. A trustworthy locksmith in France has a physical shop, a SIRET registration number you can check online, published prices, and gives you a written quote before touching the door. We tick all four boxes — and we'll happily show you the shop.
Besoin d'un serrurier maintenant ?
Prix ferme annoncé avant le déplacement — boutique au 98 rue Nollet, intervention en 15–20 min dans le 17ᵉ.